In order to ensure our clients have full access to all available sessions, 24 hour notice is required for a missed session to be refunded to your account ONLY. NO CASH REFUNDS WILL BE GIVEN.
Once you reserve a session, you must cancel it within 24 hours of the session start time or you will lose the class.
Please note that this 24 hour cancellation policy applies to all clients, both group classes and 1 on 1 sessions.
- If you cancel a session with less than 24 hours’ notice you will not be refunded for that class.
- If you do not show up for your class, you will not be refunded for that class.
- If you sign up for multiple classes in a row and do not attend all of them, you will not be refunded for the missed class.
- If you have an illness or emergency, you are allowed two missed classes per calendar year with no penalty. You must call or email the studio to request the wavier.